PRIVACY AND DATA POLICY
ISSUED BY XISLE GAMES LIMITED
Last updated: 23 April 2019.
1. INTRODUCTION AND GENERAL TERMS
These terms apply to the use of our website (http://ancientsreborn.com/), games and other products and services developed and/or published by Xisle Games Limited. (“Xisle Games” / “we” / “us”) and as further detailed below. Our registered office is at Log Cabin 10b, Dunston Business Village, Stafford, United Kingdom, ST18 9AB. We are a company registered in England and Wales, with company number 11720389.
Our Online Services are not marketed to users under the age of 13 and those aged under-13 should not use our Online Services.
We do not use our Online Services to knowingly solicit information from, or market to, those under the age of 13.
The Online Services may contain hyperlinks to services owned and operated by third parties. These third party services may have their own privacy policies and we recommend that you review them. They will govern the use of personal data that you submit or which is collected by cookies and other tracking technologies whilst using these services. We do not accept any responsibility or liability for the privacy practices of such third party services and your use of these is at your own risk.
2. INFORMATION WE MAY COLLECT ABOUT YOU
We may collect and process the following personal data from you when you use our Online Services (together, the “Online Service Information”):
Information collected when you are using a Game or Community
o Your mobile device’s unique device ID (e.g. for our Game);
o Your user/account avatar;
o Your user/account profile picture;
o Your user/account username;
o Your user/account ID; and
o ‘Events’ related to your gameplay in our Game, such as your achievement of a milestone, the occurrence of other particular events during your gameplay (such as completing a tutorial, game level or making a purchase).
Information provided by you when using the Communities or that may be provided by you when you contact us for support
o Your name;
o Your profile identifier / display name / username or your username / identifier on another platform or account;
o Your address, telephone number and/or email address; and
o Your password (e.g. for Communities and otherwise where applicable).
User-generated content and score information hosted and displayed in our Online Services
In some Online Services, the provision of User Content (e.g. leaderboard / ‘scoring’ information between users and/or in a public manner within the Online Services or similar) (“Leaderboards”) is a significant or essential part of the functionality and/or gameplay or user experience and may be posted automatically. We may, but we are not required to, provide you with a means to still play / use the Online Services without taking part in this functionality (e.g. without having your information on the leaderboard) within the Online Services. You can also contact us to enquire further about User Content at email@example.com. Please be aware that it may not be possible for us to turn off this type of User Content functionality for you within the Online Services without affecting your user experience.
We cannot control the wider dissemination via the public internet of personal data that you may choose to post, or make available, in User Content.
Information about your activities
We may collect technical information about your use of our Website or Communities through the use of tracking technologies and analytics.
Personal data we may collect includes the following:
o Your IP address and MAC address;
o Device information (e.g. device identifier and browser)
o Game results, progress and timings; and
o Page usage (e.g. buttons clicked, screens viewed).
This also includes the use of ‘cookies’ and similar technologies such as SDKs and APIs in our Game.
The following cookies and similar technologies are used on the Website and in our Game:
Most web browsers allow some control of most non-essential cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google / Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Information about you collected from third parties
(“Third Party Account Information”)
If you choose to access or log into our Online Services via a third party social media platform such as (without limitation) Google, we may collect and store personal data and other information made available by that third party platform, such as your profile username, profile picture, user ID and public information about your friends, provided that you have expressly agreed to the use of such information within the relevant Online Service.
We may also collect technical information in order to ensure that our Online Services connect correctly with your third party user account. This information may be obtained via a cookie, SDK, API or other similar device in our Online Services. The third party platform is responsible for obtaining your consent before sharing such data with us.
3. WHY WE COLLECT INFORMATION ABOUT YOU
To provide the Online Services to you
Where we process your personal data for Leaderboards in our Online Services, we also rely upon our legitimate interests as a legal basis for undertaking that processing, being our commercial interests in providing an enhanced experience in our Online Services (though, depending on the nature of our particular Online Services, the Leaderboard may be a part of the core functionality of the Online Services).
To enable purchases
If you make purchases through the Online Services, your order and Game Information may be processed so that you can access these features within the Online Services.
Moderation and Preventing Spam
Certain Game Information and User Content which you supply through our Online Services may be shared with other users of the Online Services. In some cases you may be able to select specific recipients (for example, if you are sending a forum post, or a private message, to a particular forum or individual) then only those recipients will receive it, however in all other cases, your information may be made publically available.
Spam is a problem for many forums and websites. In order to minimise this we may use Stop Forum Spam to check that any new registration is not spam. In order to do this certain information may be provided to Stop Forum Spam for the sole purpose of checking that it is not spam. You can find out more about how Stop Forum Spam use this information on their website available here: https://stopforumspam.com/privacy.
To respond to your enquiries and requests for support
As part of this we may also share this Online Service Information with our vendors who may assist us with managing support queries.
To prevent fraudulent or illegal activity
To help us to improve the Online Services and help us fix any problems
We may process information about you (being the Online Service Information or any part thereof) so that we can analyse and improve our Online Services and also for us to develop new Online Services or new parts thereof.
This processing is necessary for us to pursue our legitimate interests, being our commercial interests of: (i) ensuring that our Online Services function properly so that you and other users have the best experience when, for example, playing the Game and using the other Online Services; (ii) improving the quality of our Online Services, and providing a better experience to our users; and (iii) identifying and correcting any bugs or problems with the Online Services.
To help us to understand your usage of the Online Services
We may process information (being the Online Service Information or any part thereof) to understand how users use our Online Services, and to compile statistical reports regarding that activity, as well as understanding how users progress within particular Online Services such as the Game. This processing is necessary for us to pursue our legitimate interests, being our commercial interests in continually improving the Online Services, understanding and fixing problems (such as when users may frequently be ‘stuck’ in a particular Game level) and to improve our future products and services.
To keep you up to date
Where you have consented or where it is otherwise lawful to do so, we may use your Online Service Information to send you emails in order to keep you informed of news and products.
Push notifications about our Game and similar notifications
Where you have consented or where it is otherwise lawful to do so, we may use your Online Service Information to send you ‘push notifications’ or in-service notifications (for example, on your device and in relation to the Game). The third party platform (i.e. your device provider such as Apple) is responsible for obtaining your consent to activities such as push notifications.
4. DATA SHARING
Merger or acquisition: If we are involved in a merger, acquisition, transfer or sale of all or a portion of our assets, you will be notified via email, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
Required by law: We may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
Enforcement: We may also disclose your personal data to third parties (e.g. mobile network operators, gaming platform operators, game console manufacturers or networks) in order to enforce or apply the terms of agreements, to investigate potential breaches or to protect the rights, property or safety of Xisle Games, our customers or others.
Digital Content Stores: Where our Game is downloaded through a third party store service such as (without limitation) Amazon, Google Play or Apple's App Store, we may disclose your personal data to the relevant store/platform for the purposes of facilitating any in-Game payments made through these platforms.
Objectionable Content: If you send us or upload objectionable content, or behave in a disruptive manner when using our Online Services, we may process any personal information that you have submitted to us, to respond to and stop such behaviour. Where we reasonably believe that you are or may be in breach of the law (for example, where the content you share amounts to harassment or is defamatory), we may use your personal information to inform relevant third parties about the content, such as your email or internet provider or law enforcement agencies.
5. AUTOMATED DECISION MAKING
6. CONSUMER CONTROL AND OPT-OUT OPTIONS
If you do not wish to be part of a lookalike campaign or receive notifications from us you can opt-out by changing your notification settings on your device directly.
We will obtain your consent to collect your information to be used for marketing purposes that require consent. If you prefer that we do not use your data in this way, let us know by writing to firstname.lastname@example.org or on the relevant forms or check-boxes that we may use to collect your data.
7. YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
You have the following rights over the way we process personal data relating to you, as set out in the table below. We aim to comply with requests without undue delay and within one month at the latest.
Ask for a copy of personal data we are processing about you and have inaccuracies corrected or request erasure
You have the right to request a copy of the personal data we hold about you and to have any inaccuracies corrected.
You can download a copy of your Game account information by following the instructions in your account settings (where this functionality is made available). Where this functionality is not available you can request a copy by emailing email@example.com
We will use reasonable efforts, to the extent required by law, to comply with any request to supply, correct or delete personal data held about you on our files (and request that any third parties to whom it has been disclosed to do the same).
Object to us processing personal data about you
You can ask us to restrict, stop processing or delete your personal data if:
You may be able to delete your accounts by following the instructions in your account settings, where applicable depending on the relevant Online Services. You can also request account deletion by sending an email to firstname.lastname@example.org
Obtain a machine-readable copy of your personal data, which you can use with another service provider
Make a complaint to a Supervisory Authority
8. DATA RETENTION
In accordance with data protection laws and good commercial practice, we do not retain data in a form that permits identification of the person(s) to whom it relates for any longer than is necessary.
We do not use our Online Services to knowingly solicit information from, or market to, children under the age of 13. In the event that we learn that we have collected personal data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13 years of age, please contact us at email@example.com.
Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your personal data, but we cannot guarantee the security of your data transmitted through our Online Services; the sharing of your personal information with us and any transmission is at your own risk.
11. INTERNATIONAL DATA TRANSFERS
Where your personal data is transferred outside of the EEA to a territory not subject to an adequacy decision by the European Commission, we have agreements in place with the relevant parties which include either (i) standard data protection clauses adopted by the relevant data protection regulator and approved by the European Commission or (ii) standard data protection clauses adopted by the European Commission, to ensure that appropriate safeguards are used to protect your personal data. Alternatively, we may put in place other appropriate safeguards. If you require more information about these safeguards, you can contact us at firstname.lastname@example.org.
12. CONTACT INFORMATION